Our Story

Zap Racket ™ was started by two brothers to bring a brilliant concept to America and the rest of the world.  It really was one of the most amazing things we’ve discovered in our travels and indispensable!  We actually found these types of things a few years ago while in Bangladesh.  The mosquitoes were evil.  It was a long 9 month process to bring the Zap Racket™ to market that started with sourcing a factory that would meet our quality and safety requirements (CE approval). We started with 51 factory inquiries and 23 responses. The 23 were quickly narrowed down to 12 due to our design, safety and quality requirements. We tested and evaluated 12 samples and finally narrowed it down to three. We visited the factories in China, worked on the design and inspected the quality and process. We stand behind our product fully. It is constructed of the best quality for its price. We could make them indestructible but then it would be too heavy and too expensive.  We invested a lot of time and energy into our product–we didn’t just place an order from a wholesaler or distributor.  We are a small business and we are the distributor; we don’t sell a catalog of things; we don’t look to sell the next hot thing.  No, we sell the Zap Racket ™ because it is the best, it’s safe, it’s environmentally friendly, it’s useful, and we put a lot of time and energy into it.

We provide incredible customer service.  If you have an issue with your Zap Racket ™, contact us by phone or email.  We will do what we can for you and give you options.  We are not a bank, a credit card company, or a cell phone provider.  We’ll make you happy because you build our business.

We charge each Zap Racket ™ for 12-15 hours for your convenience so you can start using it immediately.  We test each Zap Racket ™ after charging and immediately before packaging.  We take care in packaging your order also.  The Zap Racket ™ is protected by recycled bubble wrap and two cardboard inserts to prevent any pressure on the box from reaching the Zap Racket ™.  Each order comes with a handwritten note thanking you for being our customer and telling you that we’ve charged it for you.  It’s the least we can do.  All of these things add time and cost to the process.  We quite like the care and personal touch that we give to our customers and there are quite a few of you who have appreciated it.  I can tell you that it’s nice to hear when my hand is tired from writing thank you notes.  Chances are, that 99 out of 100 times, it’s my handwriting that you’re reading.  Sorry if it’s a bit sloppy, that means it’s been a busy day and my hand is tired!   That’s the short version of who we are, what kind of company we are, why you should buy the Zap Racket ™, and why we think the Zap Racket ™ is the best tool out there in the war on bugs.  The colorful details are below.

Thanks for reading,

Shumon M
Director/Owner
Zap Racket
720-295-0598

The Colorful Details:

The Idea

The exploratory travel for the Zap Racket covered three continents and seven countries.  While, bugs were not an issue in December and January in Europe, they were plentiful in Asia.  In Bangladesh as in most of Southeast Asia, a local mosquito insecticide, fogging coils, and mosquito nets are all used as protection against mosquitoes.  I’m not a fan of pesticides, especially sprayed in the home.  The spray there is just like any insecticide available in the US, it’s strong, not good for your health, should absolutely be kept away from children, and of course has a long warning label.  It was effective at first, however, after some time, it seemed as if the mosquitoes developed a resistance to the spray.  They would dive and spin around on the ground, appearing dazed, then 15 minutes later they would be flying again.  The mosquito net is the best protection but who’s going to sit in bed all evening?  Sometimes, they manage to find their way in, especially when you get in and out of it.  Let me say that mosquitoes in Bangladesh are tricky buggers.  They don’t fly directly at you.  No, they will fly low along the contours of a bed, couch, or sheets/blankets as if evading radar.  They really are tricky.  Good luck finding one once you’ve lost sight of it—until it finds you!

One sleepless night due to relentless mosquito bites led to a relative suggesting a mosquito bat.  Rackets are called bats in Bangladesh and the rest of Southeast Asia, which seems to make more sense because you bat the ball or tennis ball–you don’t racket the ball.  So, a trip to the local market was in order.  The market was filled with many mosquito bats in different designs, colors, and of varying quality.  One was purchased based on looks alone and taken home and tested.  After charging it for the recommended 12 hours, it was used with great success on the buzzing flying death squadron of mosquitoes.  All that was heard that evening was the crackling, explosive sound of the mosquito bat zapping bugs!  Not only that, but the children present watched with envy and once they were given the opportunity, unleashed their own wrath on the poor buzzers.  It was actually a bit of tug of war between my brother and I for control of it.  It was fun and gave you a wicked sense of power!  He’d keep it near him and after fighting over it for a few days, I eventually had to buy my own.  Then, we bought a bunch to give to other relatives.  Everyone loved them!  That’s when the simplicity and effectiveness of this mosquito bat hit us.  Why have we, for countless years, wasted time swatting at mosquitoes with our bare hands.  Slapping them on our skin when we feel them (of course it’s too late at that point as they’ve already bitten you), smashing them along with our blood on the walls, or dousing ourselves with chemicals and never being too sure if the buzzers have developed a resistance to it yet.  You’ve probably had a similar experience with lotions and sprays–it seems there is always that one that buzzes at you–robbing you of that bit of confidence you had in your chemical shield.  Flies also, why splatter them on the walls and counters and wherever else they land after vomiting up food and bacteria and who knows what else (see our page on the bugs)?  So it seemed a simple idea and the fact that all of these mosquito rackets were rechargeable was the key selling point.  As suggested by a relative, this should be taken to America.

We could’ve taken them to America, but they were cheap and they didn’t last long at all.  The plug was a switch that slid out and then it had to be balanced on the end of a power strip—half the time it would charge and the other half just sit there.  They were of poor quality screaming for an upgrade and that’s when we realized that if we were to bring these to the US, we would have to make sure they were of great quality and would last.  The last thing we want to do is sell something that is no longer useful after a week.  Thus, we began the journey for quality.

Sourcing

This was time consuming and educational.  Sourcing factories around the world was difficult, especially given the global meltdown and following recession in 2009.  Sourcing began with 51 factories and suppliers around the world.   Of those 51 initial requests, 23 replied with information.  We couldn’t reach the other 28 via any mode of communication—we assume the factories shuttered.  The 23 that replied were given consideration; however, our design, quality, and safety standards narrowed those down even further.  Twelve factories were sent requests for samples and as the pricing varied, so did the quality.  Some of the items were of such poor quality, that not only would they not merit our endorsement, we were wary to even plug them in to charge for testing.  Quality and safety concerns narrowed the 12 down to 3 viable factories.  It should have been simple from here but actually, this was the most difficult part of the process.

For those of you who have patiently read thus far, the rest of the story will be written soon.  Really, it will.