Tips & FAQs

Warranty

We hope you enjoy your Zap Racket™–use it on fruit flies, mosquitoes, house flies, stink bugs, gnats, wasps, house centipedes, etc.  

Basic Instructions

The on/off switch is the red switch on the side of the Zap Racket.

Slide it up to turn on and then gently press the black zap button above it when you are swinging the Zap Racket at a bug.  Keep the zap button depressed for as long as you want to zap the bugs.  If you hold the zap button down when there aren’t any bugs, it will drain the battery.

There is a red switch on the front of your Zap Racket for a light (slide left to turn on). Please keep the light switch on.  It lets you know it’s working, when it’s time to recharge, and it’s a LED light that doesn’t use much battery.  The light only comes on when the zap button is pressed and the power is switched on.

***Please tap out your Zap Racket over a wastebasket or outside after zapping***

Charging

An easy way to check the charge is the light.  It gets dimmer when your Zap Racket needs charging.

Don’t wait for the light to be very low to charge–charge it as often as you like.  A full charge is easily done for approximately 8 hours overnight, but if you need a quick recharge, put it on the charger for a bit for a strong partial charge.

It makes sense to have two Zap Rackets, in case one is low on charge.

Safety

This is not a toy.  It’s a tool.  Please do not touch the middle active net or squeeze the outer mesh screens together as it may shock you.

Strategies

Flies, for some unknown reason, are difficult to zap unless you have a good forehand or
backhand swing.  A good technique in the beginning is waiting for it to land on a flat surface, preferably a window or screen, then zap it by pressing your Zap Racket to the fly.  Practice your forehand and backhand swings though and soon you’ll be swatting them out of the air.

For fruit flies, gnats and other small bugs it’s important to keep a good charge on your Zap
Racket.  It is designed so the electrical current spans the gaps in the grid. Often what happens is after a couple of these small bugs are zapped, some remnants remain in the grid and the current is directed at these remnants. For small insects, tap the Zap Racket after a couple of zaps to get the remnants out and then start zapping again. A good charge is important for small bugs.  It doesn’t have to be full but when it’s low (this can be confirmed by the light—it will be dim), it’s best to charge it and then continue zapping.  If you have an infestation, a good charge and tapping should last long enough to get rid of the buggers.

Crawlers are easy to zap by either pressing it on them or letting them crawl on it and then zapping.  We don’t recommend zapping spiders since they are nature’s exterminators.

Cleaning

Please tap/clean your racket after each use. Don’t worry it takes 5 seconds to do. If there are remnants of insects in the Zap Racket screen, it will seem to zap occasionally out of nowhere or not make the zapping sound.  Gently tap the racket on a wastebasket or outside and it should be ready to again. Larger bugs will burn if you continue zapping.

FAQs

Will it work in my country?

The Zap Racket operating voltage is 110-240 volts.  It will work anywhere in the world without needing a power converter.  It may need a plug adapter depending on where in the world you are located or planning to take it.

What if my Zap Racket zaps when the zap button is pressed but there are no bugs?  Or if the light works but it doesn’t zap?

This may happen as swinging at bugs is not a delicate matter.  Sometimes the excitement of a good whack at bugs leads to the racket grids hitting something and bending.  When the outer metal touches the live grid in the middle or is close enough to it to create a contact, the racket will zap, apparently on it’s own. To fix this follow these steps:

  1. First check to see that there are no bug remnants in the racket (see cleaning above).  Note where the zaps are occurring on the racket. Check to see if the protective grid has been dented or bent towards the live middle grid.
  2. Slide the power switch to the off position.
  3. Take a plastic ball point pen, press the zap button with the power still off, and poke the metal grids to dissipate any remaining charge.  This can also be done with a small screwdriver-just touch the inner grid with it.
  4. Take a pair of needle nose pliers, chop stick, pencil, etc. and pull/bend the outer mesh away from the live middle grid.  Sometimes, a good hit to the racket will cause the mesh to separate from the plastic frame.  If you notice the zap near the edge of the frame, you have two options: bend the metal that is near the grid up away from it or take a pair of pliers and push the metal point back into the hole in the plastic frame.  Either way, this will solve the continuous zapping.  If it doesn’t, call us and we can walk you through it (if you have a digital picture of the area in question, it would help us in assisting you).

My light doesn’t work.

The light only comes on when the zap button is pressed-it saves battery life and it isn’t bright enough for to use as a flashlight anyway.  Check to see if the power and light switch are on, then press the zap button.  If it doesn’t work, try charging the battery-that should work.

My Zap Racket doesn’t zap.  My Zap Racket doesn’t charge.

Check to see if the red charging light glows when it’s plugged in.
Test the light to see if it turns on when you press the zap button.
Take a ball point pen (plastic) and poke the racket with it with the power on and the zap button pressed.  If you get a zap–it’s working and may just need cleaning.  If it’s not working, please call or email us and we’ll happily get you zapping again, 720-295-2598.

What if it gets wet or is left in a damp environment?

Let it dry.  A damp Zap Racket metal grid will not function efficiently and it will drain the battery quickly.  Now, if you drop it in a swimming pool or pond, you should really be more careful.  We recommend letting it dry for a day or two.  Our components are double-dipped in wax to prevent shorts from water.  That should fix it-if it doesn’t work after a day or two of drying—please visit our product page to purchase another.

Will it break if I drop it?

We didn’t sacrifice quality.  It’s made of durable, high quality ABS plastic.  We have several Zap Rackets at the warehouse that have been dropped, repeatedly smacked against walls, tables, cabinets, posts, etc. that have minor visible scars and are working great!  It will take some abuse but at the end of the day, it’s still made of plastic and we don’t know of any plastic product that may not break when dropped.

If you have a question we haven’t answered or you have a strategy for zapping bugs, let us know by using the contact us form or just call us at 720-295-0598